Overview

Scrum Master

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Information Systems Team in the role of Scrum Master.

We are seeking a confident, structured, and highly collaborative Scrum Master to support enterprise analytics and reporting teams. This role plays a key part in driving Agile delivery, establishing structure across workflows, and enabling teams to operate efficiently across both quick-turn requests and complex, multi-team initiatives.

This position is ideal for someone who thrives in ambiguous environments, enjoys building order from complexity, and is passionate about improving team performance through Agile practices.

Key Relationships

Reports to: Manager - Information Services

Direct reports: None

Shift: Full-Time, Monday - Friday; hybrid schedule

Location: Indianapolis, IN

The Scope:

This role supports Agile delivery and workflow optimization across enterprise analytics and reporting initiatives, including:

• Leading Scrum ceremonies (stand-ups, sprint planning, retrospectives, backlog refinement)

• Managing and structuring backlog work within Azure DevOps

• Translating incoming requests into clearly defined work items and user stories

• Supporting both quick-turn reporting requests and long-term, multi-team initiatives

• Responsible for DevOps Work Item creation (Features, User Stories, Issues, etc.)

• Driving documentation standards and improving visibility across team workflows

• Coaching teams on Agile best practices in a practical, adaptable manner

The Scrum Master acts as a key operational partner, bringing structure to intake, backlog, and delivery processes. This role ensures work is organized, prioritized, and executed effectively while enabling the team to improve efficiency, communication, and overall performance across clinical and operational reporting initiatives.

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

• Bachelor's degree preferred or equivalent experience.

• Must be a certified AGILE Scrum Master.

• Requires 3-5 years of relevant experience. (manager prefers closer to 5 years) [Intake Form | Word]

• Experience as a software developer is a strong plus.

• Requires strong hands-on experience using Azure DevOps or other Agile project management tools.

• Requires excellent communication and coaching skills.

• Must be adept at task refinement, story splitting, agile estimating, retrospectives, and Scrum techniques.

• Experience with Power BI is a plus.

The "DNA" for Success

• Structured Thinker: You bring order to ambiguity and create clarity where processes are undefined

• Assertive Communicator: You confidently lead conversations with analysts, leaders, and stakeholders

• Documentation-Strong: You excel at organizing, documenting, and tracking work in a structured way

• Agile Practitioner: You understand Scrum deeply but apply it in a practical, flexible way

• Problem Solver: You remove blockers and improve workflows proactively

• Relationship Builder: You are comfortable working with senior stakeholders and cross-functional teams

• Adaptable: You thrive in evolving environments with mixed levels of structure

• Execution-Focused: You ensure work moves forward efficiently and consistently

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.